Service level objectives (SLO)

As the full-stack app development platform of choice for app developers, major brands, and world-class agencies, Gadget strives to ensure our platform achieves the following objectives for all its users:

• Platform Uptime - we strive for continuous platform uptime.
• Platform Responsiveness - we strive to ensure a performant platform with low latency and error rates of any kind.
• Support Responsiveness - we strive to provide rapid and concise support to all customers through our Discord and web site chat during regular business hours.

For additional or customized requirements, Gadget also offers select clients and vendors customized Service Level Agreements (SLAs), which contractually guarantee services and the SLOs stated above.

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